Privacy Policy

Welcome to Anime Mart BD! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make purchases through our platform. By using our website, you consent to the practices outlined in this policy.

1. Introduction

At Anime Mart BD, we understand the importance of safeguarding your personal data. Our goal is to manage your personal information in a transparent and secure manner. This policy explains what data we collect, why we collect it, and how you can control your information.

2. Information We Collect and Why

We collect different types of personal information to process orders, provide services, and enhance your shopping experience. These include:

  • Personal Identification Information: Name, title, gender, date of birth, email address, billing address, delivery address (if different), phone numbers, payment details (credit card or bank account information).

  • Technical Information: IP address, browser, and device information when you visit our website.

  • Other Information: Any other details necessary to process your orders and provide customer services.

We collect this information for the following reasons:

  • To process your orders and complete transactions.

  • To offer customer support and resolve any issues or inquiries.

  • To improve our services and customize your experience on our website.

  • To send promotional materials, updates, and information you’ve requested, subject to your consent.

3. How We Use Your Information

We use your personal information primarily for:

  • Order Processing: To complete and fulfill your purchases.

  • Communication: To send order confirmations, status updates, and promotional offers (only with your consent).

  • Customer Service: To assist with any inquiries or issues you may have.

  • Site Improvement: To optimize your shopping experience and tailor the website to your preferences.

4. Sharing Your Information

We may share your personal information with trusted third parties in the following cases:

  • Payment Processors: To process your payments securely.

  • Shipping Providers: To deliver your products to you.

  • Service Providers: To assist with customer support, data analysis, and marketing.

We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember items in your shopping cart.

  • Recognize you when you return to the site.

  • Gather data on how you use our website to improve it.

While cookies are necessary to fully utilize the site’s functionality, you may disable them through your browser settings. However, doing so may limit your ability to use certain features. We also use Google Analytics to track user activity on the site, but this data is anonymized.

6. Data Protection and Security

Your data security is a top priority for us. We implement industry-standard security measures, including SSL encryption, to protect your personal information. While no method of online transmission is completely secure, we follow best practices to safeguard your data from unauthorized access, disclosure, or alteration.

7. Third-Party Service Providers

We work with third-party providers to help with payment processing, delivery services, and customer support. These partners only collect, use, and disclose your information to the extent necessary to perform their services. Some third-party providers, such as payment gateways, may have their own privacy policies, which we encourage you to review before making any transactions.

8. Your Rights Over Your Data

As a user, you have the following rights concerning your personal data:

  • Access: You can request access to the information we hold about you.

  • Correction: You can update or correct any inaccurate or incomplete information.

  • Deletion: You have the right to request that we delete your personal data, subject to legal requirements.

  • Opt-out of Marketing: You can choose to stop receiving marketing communications at any time by clicking “unsubscribe” in our emails or by contacting us directly.

To exercise these rights, please log into your account or reach out to us.

9. Retention of Your Information

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the data is no longer needed, we will delete or anonymize it.

10. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page. By continuing to use the Site, you agree to the updated policy.

11. Contact Us

If you have any questions or concerns about your personal information or our privacy practices, please do not hesitate to contact us:

12. Data Deletion Request

If you would like to request the deletion or update of your personal data, please contact us directly. You have the right to request the deletion of any personal data we have collected about you, in accordance with applicable laws.

 

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